Need Advice on Whether to Continue with My Swim Lessons After Some Disappointments

Hey everyone,

I could use some advice. I recently started swim lessons with a company run by two brothers (let’s call them Jack and John). I initially tried to get in touch with them last year because they have amazing yelp reviews, but it was really tough to schedule anything. I was texting John for months since his number was on their Yelp page, but we couldn’t sync our schedules and eventually John stopped responding.

Fast forward to this year, they got a new website with a proper intake form. I decided to make one final attempt to connect with them. I finally managed to schedule a call to set up lessons. They missed the scheduled intake call, but they texted me and asked to talk the next day. I said ok.

My first lesson was with John, and it was fantastic. He was nice, and yes, I ended up developing a bit of a crush on him. After that, all my lessons were with Jack.

Here’s where the trouble started. Jack canceled on me twice last minute. The first time, he had food poisoning and didn’t inform me until I was practically at the lesson location. He apologized profusely and didn’t charge me for the next lesson we had. I forgave him and told him I understood—things happen. I really appreciated that he gave me a free lesson next time. I felt he took true accountability and I let it go.

Then, another time, a day before a scheduled lesson, Jack asked to push our lesson back by 90 minutes, which I agreed to, only for him to cancel again the next morning and try to reschedule to a different day, which didn’t work for me. He didn’t acknowledge how inconvenient it was, and I haven’t heard from him in weeks. I haven’t reached back out since this happened.

Meanwhile, I decided to shoot my shot with John by following him on Instagram and sending a nice text complimenting one of his posts. He didn’t respond and he didn’t follow me back on instagram. Clearly it sucks when you try to connect with someone and they don’t respond but hey, that’s life.

Now I’m feeling stuck and frustrated.

Honestly, I’m just feeling a little ignored by both of them? John didn’t respond to my text. Jack canceled on me the same day as a lesson and didn’t take any accountability for it. Im truly a little more frustrated with Jack. I am insanely busy at work these days and I often have to reschedule work meetings to swim in the middle of the day. So I really do not appreciate two same-day cancellations. And I also feel like he kind of just dropped the ball and didn’t take accountability like he did the first time. Overall, I feel like I have to chase them for their time and attention and I don’t want to feel that way.

For all intensive purposes, I think they’re both skilled instructors and offer a depth of instruction I couldn’t find in my first instructor. So, it’s not the actual services I’m not happy with. It’s honestly just the communication and scheduling.

Learning to swim is a huge priority for me in 2025, and I really want to keep at it, but I’m torn. Should I give them another chance and reach out again, or should I find a new instructor? Has anyone else been in a similar situation? How do you handle personal feelings and logistical frustrations in a learning environment?

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